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Special Forbearance FAQ
A Special Forbearance (SFB) is a written repayment agreement between a mortgagee and mortgagor, which contains a plan to reinstate an asset that is minimum three mortgage payments due and unpaid.
Question 1: In reviewing a mortgagor for an SFB, it was discovered that there were two homes on the lot. The mortgagor occupies one home and rents the other. Would the mortgagor qualify for consideration of a SFB?
Answer: In this case, the mortgagee would need to verify that the deed of trust reflects the current mortgage is on both homes with one FHA Case Number. If so, the mortgagee should treat this asset the same as a duplex where the mortgagor lives in one side and rents out the other side and continue their review for consideration of a SFB.
Question 2: What is the definition of SFB Agreement failure?
Answer: Per Mortgagee Letter 2002-17, page 8, an SFB Agreement is considered failed when one of the following occur:
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The mortgagor abandons the property; |
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The mortgagor advises the mortgagee that he/she will not follow through and fulfill the terms of the SFB Agreement; or, |
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The mortgagor allows an installment to become due and unpaid for 60 consecutive days from the payment due date. See CFR 203.355(h) |
Question 3: If the mortgagor has been performing under the SFB and then stops making payments, when does the 60-consecutive day failure begin?
Answer: The 60 consecutive days begin from the oldest unpaid SFB payment.
Question 4: If a mortgagor has executed their SFB Agreement, but then the SFB Agreement fails due to nonpayment, when must the mortgagee initiate foreclosure?
Answer: The mortgagee has 90 days from the last day of the 60th consecutive days of failure to initiate foreclosure.
Question 5: When a mortgagor is under a SFB Agreement and they are unable to make one of their scheduled payments, can a mortgagee give a verbal grace period to submit the payment?
Answer: Yes, the mortgagee may provide a verbal grace period for submission of that one payment. The mortgagee should also advise the mortgagor of the written schedule of submission of payments within the SFB Agreement and that if the mortgagor does not make the payment on the date that is verbally agreed to, the 60 consecutive days of failure will begin with the oldest unpaid payment. The mortgagee then should document their system.
Question 6: Mortgagor qualified and has been performing under a SFB Agreement, but then the mortgagor experienced a demotion at their place of employment and can no longer continue making the established SFB Agreement payments. Upon renegotiation, it is determined mortgagor qualifies for a SFB Type II, with cure of the delinquency resulting by utilizing a Partial Claim. May the mortgagee file incentive claim for the Partial Claim?
Answer: Yes. Mortgagee Letter 2002-17, Page 6, "Review and Re-negotiation," second paragraph states, "Plans may be re-negotiated if the mortgagor's financial circumstances change. However, re-negotiated plans may not exceed HUD's requirement that the loan be no more than 12 months delinquent." Within the Mortgagee Comment area, the mortgagee should fully document why a subsequent claim is being submitted for the same default.
Question 7: When does HUD expect a mortgagee to report an SFB Agreement via the SFDMS?
Answer: A mortgagee is to report an SFB Agreement via the SFDMS when the mortgagee has determined that the mortgagor has qualified for the SFB Agreement.
Question 8: Can the SFB Agreement be utilized while the mortgagor is waiting for the first monthly disability payment?
Answer: Yes, if the mortgagor has provided documented evidence of a "start date" for receipt of the monthly disability payments, the mortgagee may establish a SFB Agreement.
Question 9:
If a mortgagor is set up on a SFB Agreement and only makes a partial payment, does that mean the plan has failed?
Answer:
Yes. The SFB Agreement specifically states the amount of each monthly payment that must be paid. Any amount received that is less than the stated payment due, is considered a partial payment and the mortgagee may return that payment. The 60 consecutive days begin on the date the full payment was due.
Question 10:
When a mortgagor is on a SFB Agreement (Special Provision Type 1) due to unemployment, what is the process that a mortgagee is supposed to conduct when the unemployed mortgagor becomes employed?
Answer: When a mortgagee enters into a SFB Agreement (Special Provision Type 1) with a mortgagor whose continued unemployment is the cause of the default, the mortgagee must document the mortgagor's employment status monthly and adjust the terms of the plan to reflect changes in income.
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Other FAQ Resources
We don't make this stuff up, this is all government approved information
Assumptions
Assumption of an FHA-insured mortgage is a servicing function where the responsibility or paying for a mortgage is taken over by another person through simple assumption or creditworthiness assumption. read more |
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Claims
The vehicle utilized for payment of insurance proceeds from HUD to a Mortgagee is the Insurance Benefit Claim form HUD- 27011. This form is utilized for all submissions of claims for Conveyance of Property and Loss Mitigation Option incentives. read more |
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Deed-in-Lieu
A Deed in Lieu of foreclosure (DIL) is a disposition option in which a mortgagor voluntarily deeds collateral property in exchange for a release from all obligations under the mortgage. A DIL of foreclosure may not be accepted from mortgagors who can financially make their mortgage payments. DIL Fact Sheet / read more |
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Extension of Time
To comply with required time frames, an Extension of Time may be granted for a mortgagee to initiate or complete a Loss Mitigation (except Preforeclosure Sales) and/or foreclosure action. A mortgagee is required to submit to NSC-Oklahoma City, form HUD-50012, Request for Extension of Time, prior to the expiration of the respective time frame to Fax Number (405) 609-8405. read more |
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FHA Connection
FHA Connection (FHAC) is a portal used by mortgagees to report on and update the status of their FHA portfolio. In addition, the FHAC facilitates the following Single Family Servicing functions: Claims Processing, Delinquent Loans, HECM Reports, Monthly Premiums, Mortgage Record Changes, Mortgage Calculator, Mortgage Servicing Data Quality system and Lender Query by Case Number. FHAC FAQs. read more |
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FHA-HAMP
FHA-HAMP provides homeowners in default a greater opportunity to retain homeownership using a partial claim combined with a loan modification. Read Mortgagee Letter 09-23, the Questions and Answers document, and the FHA-HAMP Fact Sheet. |
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Foreclosure
Foreclosure should only be considered as a last resort and should not be initiated until all relief options have been exhausted. When foreclosure cannot be avoided, it must be started quickly and prosecuted vigorously to minimize losses to both the mortgagee and HUD. read more |
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General Loss Mitigation
This category includes all Loss Mitigation questions that are not specific to one of the five Loss Mitigation Options. read more |
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General Servicing
This category includes all General Servicing items stated within HUD Handbook 4330.1 REV-5, Administration of Insured Home Mortgages. read more |
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Loan Modification
A Loan Modification is a permanent change in one or more of the terms of a mortgagor's loan, allows the loan to be reinstated, and results in a payment the mortgagor can afford. Loan Modification Fact Sheet. read more |
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Partial Claim
Under the Partial Claim option, a mortgagee will advance funds on behalf of a mortgagor in an amount necessary to reinstate a delinquent loan (not to exceed the equivalent of 12 months PITI). The mortgagor will execute a promissory note and subordinate mortgage payable to HUD. Currently, these promissory or "Partial Claim" notes assess no interest and are not due and payable until the mortgagor either pays off the first mortgage or no longer owns the property. Partial Claim Fact Sheet. read more |
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Preforeclosure Sale
The Preforeclosure Sale (PFS) Program allows the mortgagor in default to sell his/her home and use the net sale proceeds to satisfy the mortgage debt even though these proceeds are less than the amount owed. Preforeclosure Sale Fact Sheet. read more |
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Preforeclosure Sale Variance
A mortgagee is required to submit to NSC - Oklahoma City, form HUD-90041, Request for Variance Procedure, to request permission from HUD regarding any Preforeclosure Sale Program exception as well as to request an Extension of Time pertaining to the Preforeclosure Sale Program. Variances are considered on a case-by-case basis. Requests are to be faxed to (405) 609-8405. read more |
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Single Family Default Monitoring System
Data reported to the Single Family Default Monitoring System (SFDMS) is used to measure the effectiveness of origination and servicing activities, and the potential risk to the insurance fund. For additional information, please see www.hud.gov/offices/hsg/sfh/nsc/sfdms.cfm
read more |
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Special Forbearance
A Special Forbearance (SFB) is a written repayment agreement between a mortgagee and a mortgagor, which contains a plan to reinstate an asset that is minimum three mortgage payments due and unpaid. Special Forbearance Fact Sheet. read more |
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Variance
On company letterhead, mortgagees are required to submit to NSC-Oklahoma City any request requiring a variance associated with Special Forbearance, Loan Modification, Partial Claim or Deed-in-Lieu of Foreclosure eligibility criteria or servicing guidelines. Variances are considered on a case-by-case basis. Requests are to be faxed to (405) 609-8405. read more |
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